Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Lets see what we can do…

Get immediate help with minor illnesses and injuries:

Minor Illness Clinic

A minor illness clinic runs every morning and afternoon at Barton Surgery for patients from both surgeries. Appointments are also available at Gooseberry Hill Health Centre. Reception will ask you what the problem is in order to book you in with the right clinician.
Please note that these appointments are not available online.

Pharmacists can also advise on minor illnesses and injuries:


Alternatively you can visit your nearest Minor Injury Unit:


If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Forms, Medicals, Test results and Certificates please visit Reception

For Health reviews, including Asthma reviews and Smoking cessation please visit our Long Term Conditions room.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with minor cuts, sprains, aches, colds, headaches, rashes, cystitis etc.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse about vaccinations, sexual health, contraception, blood pressure, etc.

Contact a Nurse

Book an appointment on the phone
Barton 01582 528700
Gooseberry Hill 01582 528721
Get medical advice and treatment from a Doctor.

Contact a Doctor

Barton 01582 528700
Gooseberry Hill 01582 528721

COVID-19 Support Room

COVID-19 Support Room

How can we help you?

If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.

Well-being while staying at home

Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).

Visit NHS Every Mind Matters for advice, practice advice and support groups.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.

Get urgent support now.

Keeping Active

To stay fit and healthy whilst at home, try the NHS Home workout videos.

Advice for patients with pre-existing conditions

Advice for Vulnerable Patients

Wellbeing Centre

Wellbeing Centre

Lets see what we can do…


Luton Women's Centre

Luton Women’s Centre provide a safe and accessible Women only environment, a resource centre allowing easy access to all the services available for women.

01582 416 783

Find out more

Bedfordshire Sexual Abuse Partnership

If you are a survivor of domestic abuse or a current victim, there are services throughout Bedfordshire to help you.

Find out more

Hope Debt Advice Centre
Bedford Debt Centre
The Money Charity
Flu Clinics
Asthma, COPD and Diabetes Clinic

Autism Bedfordshire

Autism Bedfordshire’s services help break down the barriers to social participation for people with autism and their families by providing places where they can go and feel comfortable, accepted and not judged by society.

Telephone: 01234 350704



The National Autistic Society

We provide information, support and pioneering services, and campaign for a better world for autistic people.

Telephone: 0808 800 4104


Autism Anglia - Alert Card

Enhancing the lives of people on the autism spectrum across East Anglia.

Telephone: 01206 577678


Autism Connect

Welcome to Autism Connect. We are an online social network for people with autism and their families. This is the place to meet new people, make friends and find support within the autism community.

Telephone: 0121 450 7582



Ambitious About Autism

A national charity for children and young people with autism. They provide services, raise awareness and understanding, and campaign for change.

Telephone: 020 8815 5444




Cruse Bedfordshire

Cruse Bedfordshire offers people in Bedfordshire bereavement support from a team of trained volunteers, either in your home or at one of our drop-in centres in Luton, Biggleswade and Bedford.0300 200 4108Find out more


CHUMS mental health and emotional wellbeing service for children and young people is a social enterprise, delivering services across Luton and Bedfordshire. CHUMS supports parent and carers wherever possible.01525 863924Find out more

Child Bereavement UK

Child Bereavement UK supports families and educates professionals when a baby or child of any age dies or is dying, or when a child is facing bereavement. Our vision is for all families to have the support they need to rebuild their lives.Find out more

The Compassionate Friends

Supporting bereaved parents & their families after a child dies.Find out more

Enhanced Services

Cancer Research UK - Coronavirus Information

Cancer research UK has put together a page with lots of information to help patients with Cancer handle the Coronavirus pandemic.

Website: Cancer Research UK – Coronavirus (COVID-19)

Macmillan Cancer Support

At Macmillan, we understand the many ways in which a cancer diagnosis can affect your life. Whatever cancer throws your way, we’re right there with you. Find out more

Marie Curie Cancer Relief

We provide practical, medical and financial support and push for better cancer care. Find out more

Cancer Help

Reliable, easy to understand patient information from Cancer Research UK. Find out more

Marie Curie Cancer Care

We’re here for people living with any terminal illness, and their families. Find out more


Bedfordshire Carers Guide

A new Bedfordshire guide for carers has been launched to mark Carers Rights Day. “Caring for Family & Friends” is packed with details of local organisations and services that can help those who care for someone who can’t manage without them because of a disability, condition or long-term illness.


Health Promotion Programme
Bone and Joint Conditions
Child Health

Child Health Clinics

On alternate Tuesdays a clinic is held by a doctor from the practice for routine, pre-booked 8 week baby checks.  Appointments are sent out automatically.

Child health clinics are held at Barton for all patients of the practice. There is no separate clinic at the branch surgery at Gooseberry Hill.

Childhood Immunisation Clinic

Barton: Alternate Tuesdays – 2.00pm – 4.00pm

Appointments are automatically sent to patients.

Slapped Cheek Syndrome

Slapped cheek syndrome is a viral infection that’s most common in children, It usually causes a bright red rash to develop on the cheeks. Find out more

Fever in Children

A fever is a high temperature. As a general rule, in children, a temperature of over 37.5C (99.5F) is a fever. Find out more

Chicken Pox

Chickenpox is a mild and common childhood illness that most children catch at some point. Find out more

Hand Foot and Mouth Disease

Hand, foot and mouth disease is a viral infection that can affect young children. Find out more


Head lice are tiny insects that live in human hair. They’re particularly common in children. Find out more

Further information

From warts and measles to chickenpox and tonsillitis, find out how to recognise some of the most common childhood conditions NHS Choices – Childhood Illness

Coeliac Disease
Community Groups

Non-Emergency Patient Transport Service

Patient must have their NHS number to hand when they call to book a journey.

Telephone: 0345 605 1208


Community Voluntary Service

A voluntary and community sector support organisation, offering a range of services, enabling local organisations and communities to make a difference.

Telephone: 01234 354366



Village Support Groups

Please list attached groups.

Crisis Counselling

The Hope Programme

The Hope Programme offers a telephone helpline, emotional support and counselling to women and girls, men and boys, over 10 years old who have suffered rape and sexual violence.

Telephone: 0300 365 1045


Women's Aid

Women’s aid are a grassroots federation working together to provide life-saving services and build a future where domestic violence is not tolerated.


Road Victims Trust

The Road Victims Trust is a registered charity offering a range of free support services to residents of Bedfordshire, Cambridgeshire and Hertfordshire who have been affected by fatal road collisions.


Victim Support

Victim Support work towards a world where people affected by crime or traumatic events get the support they need and the respect they deserve. They help people feel safer and find the strength to move forward after crime.



The campaign against living miserably or CALM, is a registered charity, which exists to prevent male suicide in the UK.

Telephone: 0800 58 58 58


Depression, Anxiety & Stress

Bedfordshire and Luton Recovery College

Bedfordshire and Luton Recovery College is part of the Bedfordshire Mental Health Academy which is a formal partnership with East London NHS Foundation Trust (ELFT) and the University of Bedfordshire.


HEADSTART- Arts for Health

Arts for Health has funding from The Rothschild Foundation to run HEADSTART, an art programme for young people aged 13 – 17 years who experience stress, anxiety or depression.

Telephone: 01908 996124



Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393


Bedfordshire Wellbeing Service

The Bedfordshire Wellbeing Service is for residents of Bedfordshire (excluding Luton who have a separate service) who experience mental health symptoms or other psychological issues which are holding them back in their lives. It provides one-to-one sessions and/or group workshops.

Telephone: 01234 880400 / 01234 210307

Self-referral email:


Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123



No Panic

No Panic is a registered charity which helps people who suffer from Panic Attacks, Phobias, Obsessive Compulsive Disorders and other related anxiety disorders including those people who are trying to give up Tranquillizers.

Telephone: 0844 967 4848



Free anonymous online chat for young people to discuss your mental health issues.


Talking Therapies

The Bedford Wellbeing Service offers a range of free and confidential talking therapies and specialist support to help you feel better.

Telephone: 01234 880400


Reading Well

Reading Well promotes the benefits of reading for health and wellbeing. The programme has two strands: Books on Prescription and Mood-boosting Books.

Telephone: 0207 324 2529




The Disabilty Resource Centre

Free Help & Advice for Disabled People including Carers & Families of Disabled People, Older People & People Affected by Long-Term Health Conditions.

Find out more

Headway Bedford

Headway Bedford provide a supportive and stimulating environment for people who have an acquired brain injury.

Find out more

Sight Concern

Sight Concern (Bedfordshire) is an independent, local, sight-loss charity providing information, advice and practical support for blind and partially sighted people in Bedfordshire and Luton.

Find out more


Scope is a charity that exists to make this country a place where disabled people have the same opportunities as everyone else.

Find out more

Action for Blind

Action for Blind People provides practical and emotional advice and support across England to people who are blind or partially sighted and their friends and family.

Find out more

Drugs and Alcohol


Bedfordshire Drug and Alcohol Action Team (B:DAT) is responsible for co-ordinating all drug and alcohol related work in Bedfordshire.Find out more


Specialist Substance Misuse Family Support Service. Family support for those affected by drug and alcohol misuse.

01234 352220

Find out more

Alcohol Services for the Community

ASC is an independent agency specialising in alcohol use. They have been running since 1979 and have projects across Luton and Bedfordshire. The aim of asc is to promote a healthier lifestyle without reliance on alcohol or other drugs.Find out more

One You Drinks Tracker - Mobile App

Drinking a bit too much can sneak up on you. Our free drinks tracker app makes it easy to keep an eye on the booze and take control with daily tips and feedback.

Download on the Apple App Store

Download on the Android App Store

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.0300 123 6600 Talk online


If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.0300 123 1110

Further information

For more information about the benefits of drinking less, top tips and more visit NHS Choices – Drinking and Alcohol
Alternatively, for more information on how drug misuse can be harmful to your health visit NHS Choices – The Effects of Drugs

Eating Disorders


Services include a full assessment, a 10 session Eating Behaviour Group, individual sessions, and support groups for both clients and their carers.

Telephone: 01582 457474



Elderly Care

Beehive Day Centre - Silsoe

Holly Walk
MK45 4EB

Telephone: 0300 300 8180

Hearing Aid Support Service

Support for: tubing, minor repairs, ear mould cleaning, battery replacement and advice.


Milton Keynes Community Alarm Telecare Service

Community Alarms work through the telephone to enable people to call for help if they fall, or are taken ill. Telecare works in conjunction with the alarm unit offering a range of wireless sensors that help to manage risks to a person’s health and well being in their own home.


Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 470 8090



Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678



The Herbert Protocol

For people living with dementia at risk of going missing.


Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 055 6112


Tibbs Dementia Foundation

Tibbs Dementia Foundation is a registered charity dedicated to providing a range of accessible services and activities for people living with dementia and their family carers within the local community.

Telephone: 01234 210993 (Mon-Fri, 10:00-13:00)


Emotional Wellbeing


Sane is a UK Wide charity working to improve quality of life for people affected by mental health illness. Sane offers emotional support and information to anyone affected by mental health.

Telephone: 0300 304 7000 (16:00-22:00 daily)



Kooth, from XenZone, is an online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use. Their online service is available Monday to Friday from 12:00-22:00, and on Saturday – Sunday from 18:00-22:00.



Maternity Clinic

The clinic is taken each week by the community midwife. The majority of our patients have shared care between the practice and local hospitals. The first appointment should be with a doctor.

Patients are allocated a double appointment so please let reception know you are booking as a maternity patient.

Clinic Times

  • – Barton: Monday – 1.00pm – 3.30pm
  • – Gooseberry Hill: Wednesday – 9.00am – 10.45am

The Grove Pregnancy Advice Centre

The Grove is a part of The Hope Trust (Bedford) a registered Christian charity. They receive referrals from health professionals, Social Services and other organisations who signpost to us, with clients also able to refer themselves for all services.01234 355408Find out more

Baby Centre

Planning a pregnancy? Expecting? New parent? We’re here for you with expert advice, up-to-date information and parent-to-parent support.

Find out more

Planning your Pregnancy

If you’re planning on getting pregnant, you can improve your chances of conceiving and having a successful pregnancy. Follow these steps

Further information

Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it here – NHS Choices – Your Pregnancy & Baby Guide

Mental Health

Barford Avenue Resource Centre

The Barford Avenue Resource Centre offers a service for adults over the age of 16 who are experiencing mental health difficulties and who live in Bedford Borough or Central Bedfordshire.01234 215610Find out more

The Day Resource Centre

Providing an integrated & flexible approach for the treatment of mental health needs.01234 310044Find out more

Your Wellbeing Bedfordshire - Self-Isolating

Do you need something to do? Discover a wide range of support, activities, tips, and things you can do while self isolating or keeping a social distance.



If something is troubling you, call Samaritans free, 24 hours a day 365 days a year.116 123 Find out more


Information and Support for all mental health issues. Mind Infoline 0300 123 3393 Find out more


Help, information and support for all those affected by mental illness. Find out more

Cruse: Bereavement Counselling

We understand the confusion and distress that can surround people when a loved one dies. Access to clear, concise information is key to making a stressful time more bearable.

Find out more

Bullying UK

Bullying UK recognise that the best way to support families is to provide professional, non-judgemental support and advice in a way that all members of the family can freely access.

Find out more

Further information

For more information about mental health, ways to cope with it and more visit

NHS Choices – Mental Health

One You – Feeling Stressed?

Minor Surgery
Sexual Health

Family Planning Clinic

All forms of family planning advice as well as cap and coil fittings are offered.

At present these are carried out either during or at the end of surgery hours.

Please inform the receptionist when making an appointment for these services so that we can allocate you the necessary extra time.

Family Planning Association

They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK. Find out more


Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year. Get advice now

Sexual Health Help Line

The Family Planning Association Sexual health help line can give you confidential information and advice 0845 122 8690

Further information

For more information about Sexual Health topics including a contraception guide visit NHS Choices – Sexual Health


Circle Health

If you have a musculoskeletal issue such as joint, back or muscle pain, professional help and advice remains available from Circle Health.

Please use Circle’s free interactive portal PHIO to receive support from our expert physiotherapists and doctors, in the safety of your own home.

To make a self-referral click the following link Phio Referral or visit the website at

Stop Smoking

Get Support Now

Choose from an app, Quit Kit, email, SMS and face-to-face guidance. Sign up now

Further information

For more information about the benefits of stopping smoking, top tips and more visit

NHS Choices – Stop Smoking

One You – Thinking of quitting?



A charity which supports limbless veterans (amputees or paralysis). They give practical advice and personal service – a member will come out to see the veteran needing assistance. They provide guidance and help.

Telephone: 01480 469216


Hidden Wounds

A psychological well being service for veterans & families; part of help for heroes. Hidden Wounds provides free and confidential support to Ex-Service Personnel, their families and the families of those still serving, who are living with anxiety, depression, stress, anger or who wish to change their drinking habits.

Telephone: 08082 020144


Burma Star Association

The Burma Star Association exists to relieve need, hardship or distress among men and women who served in HM and Allied Forces or the Nursing Services in the Burma Campaign of the 1939-45 war or are otherwise entitled to be holders of the Burma Star or Pacific Star with Burma Clasp and for their widows, widowers or dependants.


The Ripple Pond

Peer-led, self-help groups meet regularly with the main aim of providing a space to express feelings safely, in a non-judgemental environment, ​​where ​​everyone can be heard. The groups are here for parents, spouses, siblings – indeed any adult family member of a veteran or a UK serving personnel who feels they would like support.


Combat Stress

Combat Stress is the UK’s leading veterans’ mental health charity. They treat a range of mental health conditions including PTSD, depression and anxiety. They also help with alcoholism.

Telephone: 08001 381619


SSAFA - Bedfordshire

SSAFA provides lifelong support to anyone who is currently serving or has ever served in the Royal Navy, British Army or Royal Air Force.

Telephone: 08005 003063



Help for Heroes - Big White Wall

Free to all UK serving personnel, veterans and their families, Big White Wall is a safe online community of people who are anxious, down or not coping who support and help each other by sharing what’s troubling them, guided by trained professionals.


Walking with the Wounded - Head Start

Walking With The Wounded supports a pathway for vulnerable veterans to re-integrate back into society and sustain their independence. At the heart of this journey is employment. It is like an IAPT service but for veterans, with virtually no waiting time – up to 12 sessions of face to face counselling.


Weight Management

More Life

At MoreLife, we’re passionate about supporting adults, children, young people and their families to lead healthier lives. We’ve been successfully delivering weight management programmes in local communities for over 20 years. Our referral form can be found via the website.

Telephone: 0808 208 2340



Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle. Find out more

Want to get more active

Get help and advice from NHS Choices including 10 Minute workouts, 12 week fitness plan, running & cycling for beginners and much more. Get help now

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight. Find out more

Get started on the nhs 12 Week Weight Loss Plan

The plan is designed to help you lose weight and keep it off. Get started now

Am I a Healthy Weight

Calculation your BMI using this NHS Choices Tools

Further information

For more information about the benefits of losing weight, top tips and more visit

NHS Choices – Weight Loss

One You – How healthy is your food?

One You – How much have you moved today?

Young People

GP Services for Young People

A useful guide to accessing GP services for young people, aged 13 – 16 years old.


A free and anonymous online counselling and emotional wellbeing support service to every child or young person living in Luton, Bedfordshire and Milton Keynes.


Health Review and Assessment Clinic

Health Review and Assessment Clinic

Here we can help you monitor your condition

Long term conditions

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?