Reception and enquiries
Reception and enquiries
How can we help you?
Getting help with
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Get immediate help with minor illnesses and injuries:
Minor Illness Clinic
A minor illness clinic runs every morning and afternoon at Barton Surgery for patients from both surgeries. Appointments are also available at Gooseberry Hill Health Centre. Reception will ask you what the problem is in order to book you in with the right clinician.
Please note that these appointments are not available online.
Pharmacists can also advise on minor illnesses and injuries:
Alternatively you can visit your nearest Minor Injury Unit:
If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.
How can we help you?
For Forms, Medicals, Test results and Certificates please visit Reception
For Health reviews, including Asthma reviews and Smoking cessation please visit our Long Term Conditions room.
Visit a Pharmacist
- No appointment necessary
- Many pharmacists have a confidential area
- Open till late and at weekends
Contact a Nurse
Contact a Doctor
COVID-19 Support Room
COVID-19 Support Room
If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.
Well-being while staying at home
Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).
Visit NHS Every Mind Matters for advice, practice advice and support groups.
If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.
To stay fit and healthy whilst at home, try the NHS Home workout videos.
Advice for patients with pre-existing conditions
Advice for Vulnerable Patients
Lets see what we can do…
Luton Women's Centre
Luton Women’s Centre provide a safe and accessible Women only environment, a resource centre allowing easy access to all the services available for women.
01582 416 783
Bedfordshire Sexual Abuse Partnership
If you are a survivor of domestic abuse or a current victim, there are services throughout Bedfordshire to help you.
Autism Bedfordshire’s services help break down the barriers to social participation for people with autism and their families by providing places where they can go and feel comfortable, accepted and not judged by society.
Telephone: 01234 350704
The National Autistic Society
We provide information, support and pioneering services, and campaign for a better world for autistic people.
Telephone: 0808 800 4104
Welcome to Autism Connect. We are an online social network for people with autism and their families. This is the place to meet new people, make friends and find support within the autism community.
Telephone: 0121 450 7582
Cruse Bedfordshire offers people in Bedfordshire bereavement support from a team of trained volunteers, either in your home or at one of our drop-in centres in Luton, Biggleswade and Bedford.0300 200 4108Find out more
CHUMS mental health and emotional wellbeing service for children and young people is a social enterprise, delivering services across Luton and Bedfordshire. CHUMS supports parent and carers wherever possible.01525 863924Find out more
Child Bereavement UK
Child Bereavement UK supports families and educates professionals when a baby or child of any age dies or is dying, or when a child is facing bereavement. Our vision is for all families to have the support they need to rebuild their lives.Find out more
The Compassionate Friends
Supporting bereaved parents & their families after a child dies.Find out more
Macmillan Cancer Support
At Macmillan, we understand the many ways in which a cancer diagnosis can affect your life. Whatever cancer throws your way, we’re right there with you. Find out more
Marie Curie Cancer Relief
We provide practical, medical and financial support and push for better cancer care. Find out more
Reliable, easy to understand patient information from Cancer Research UK. Find out more
Marie Curie Cancer Care
We’re here for people living with any terminal illness, and their families. Find out more
Bedfordshire Carers Guide
A new Bedfordshire guide for carers has been launched to mark Carers Rights Day. “Caring for Family & Friends” is packed with details of local organisations and services that can help those who care for someone who can’t manage without them because of a disability, condition or long-term illness.
Child Health Clinics
On alternate Tuesdays a clinic is held by a doctor from the practice for routine, pre-booked 8 week baby checks. Appointments are sent out automatically.
Child health clinics are held at Barton for all patients of the practice. There is no separate clinic at the branch surgery at Gooseberry Hill.
Childhood Immunisation Clinic
Barton: Alternate Tuesdays – 2.00pm – 4.00pm
Appointments are automatically sent to patients.
Slapped Cheek Syndrome
Slapped cheek syndrome is a viral infection that’s most common in children, It usually causes a bright red rash to develop on the cheeks. Find out more
Fever in Children
A fever is a high temperature. As a general rule, in children, a temperature of over 37.5C (99.5F) is a fever. Find out more
Chickenpox is a mild and common childhood illness that most children catch at some point. Find out more
Hand Foot and Mouth Disease
Hand, foot and mouth disease is a viral infection that can affect young children. Find out more
Head lice are tiny insects that live in human hair. They’re particularly common in children. Find out more
From warts and measles to chickenpox and tonsillitis, find out how to recognise some of the most common childhood conditions NHS Choices – Childhood Illness
Non-Emergency Patient Transport Service
Patient must have their NHS number to hand when they call to book a journey.
Telephone: 0345 605 1208
Village Support Groups
The Hope Programme
The Hope Programme offers a telephone helpline, emotional support and counselling to women and girls, men and boys, over 10 years old who have suffered rape and sexual violence.
Telephone: 0300 365 1045
Women’s aid are a grassroots federation working together to provide life-saving services and build a future where domestic violence is not tolerated.
Road Victims Trust
The Road Victims Trust is a registered charity offering a range of free support services to residents of Bedfordshire, Cambridgeshire and Hertfordshire who have been affected by fatal road collisions.
Victim Support work towards a world where people affected by crime or traumatic events get the support they need and the respect they deserve. They help people feel safer and find the strength to move forward after crime.
Bedfordshire and Luton Recovery College
Bedfordshire and Luton Recovery College is part of the Bedfordshire Mental Health Academy which is a formal partnership with East London NHS Foundation Trust (ELFT) and the University of Bedfordshire.
HEADSTART- Arts for Health
Arts for Health has funding from The Rothschild Foundation to run HEADSTART, an art programme for young people aged 13 – 17 years who experience stress, anxiety or depression.
Telephone: 01908 996124
Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.
Telephone: 0300 123 3393
Bedfordshire Wellbeing Service
The Bedfordshire Wellbeing Service is for residents of Bedfordshire (excluding Luton who have a separate service) who experience mental health symptoms or other psychological issues which are holding them back in their lives. It provides one-to-one sessions and/or group workshops.
Self-referral email: Elt-tr.bedfordIAPT@nhs.net
No Panic is a registered charity which helps people who suffer from Panic Attacks, Phobias, Obsessive Compulsive Disorders and other related anxiety disorders including those people who are trying to give up Tranquillizers.
Telephone: 0844 967 4848
Free anonymous online chat for young people to discuss your mental health issues.
The Disabilty Resource Centre
Free Help & Advice for Disabled People including Carers & Families of Disabled People, Older People & People Affected by Long-Term Health Conditions.
Headway Bedford provide a supportive and stimulating environment for people who have an acquired brain injury.
Sight Concern (Bedfordshire) is an independent, local, sight-loss charity providing information, advice and practical support for blind and partially sighted people in Bedfordshire and Luton.
Scope is a charity that exists to make this country a place where disabled people have the same opportunities as everyone else.
Action for Blind
Action for Blind People provides practical and emotional advice and support across England to people who are blind or partially sighted and their friends and family.
Bedfordshire Drug and Alcohol Action Team (B:DAT) is responsible for co-ordinating all drug and alcohol related work in Bedfordshire.Find out more
Specialist Substance Misuse Family Support Service. Family support for those affected by drug and alcohol misuse.
Alcohol Services for the Community
ASC is an independent agency specialising in alcohol use. They have been running since 1979 and have projects across Luton and Bedfordshire. The aim of asc is to promote a healthier lifestyle without reliance on alcohol or other drugs.Find out more
Talk to Frank
If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.0300 123 6600 Talk online
If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.0300 123 1110
Beehive Day Centre - Silsoe
Telephone: 0300 300 8180
Hearing Aid Support Service
Support for: tubing, minor repairs, ear mould cleaning, battery replacement and advice.
Milton Keynes Community Alarm Telecare Service
Community Alarms work through the telephone to enable people to call for help if they fall, or are taken ill. Telecare works in conjunction with the alarm unit offering a range of wireless sensors that help to manage risks to a person’s health and well being in their own home.
Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.
Telephone: 0800 888 6678
The Herbert Protocol
For people living with dementia at risk of going missing.
Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.
Telephone: 0800 055 6112
Tibbs Dementia Foundation
Tibbs Dementia Foundation is a registered charity dedicated to providing a range of accessible services and activities for people living with dementia and their family carers within the local community.
Telephone: 01234 210993 (Mon-Fri, 10:00-13:00)
Kooth, from XenZone, is an online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use. Their online service is available Monday to Friday from 12:00-22:00, and on Saturday – Sunday from 18:00-22:00.
The clinic is taken each week by the community midwife. The majority of our patients have shared care between the practice and local hospitals. The first appointment should be with a doctor.
Patients are allocated a double appointment so please let reception know you are booking as a maternity patient.
- – Barton: Monday – 1.00pm – 3.30pm
- – Gooseberry Hill: Wednesday – 9.00am – 10.45am
The Grove Pregnancy Advice Centre
The Grove is a part of The Hope Trust (Bedford) a registered Christian charity. They receive referrals from health professionals, Social Services and other organisations who signpost to us, with clients also able to refer themselves for all services.01234 355408Find out more
Planning a pregnancy? Expecting? New parent? We’re here for you with expert advice, up-to-date information and parent-to-parent support.
Planning your Pregnancy
If you’re planning on getting pregnant, you can improve your chances of conceiving and having a successful pregnancy. Follow these steps
Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it here – NHS Choices – Your Pregnancy & Baby Guide
Barford Avenue Resource Centre
The Barford Avenue Resource Centre offers a service for adults over the age of 16 who are experiencing mental health difficulties and who live in Bedford Borough or Central Bedfordshire.01234 215610Find out more
The Day Resource Centre
Providing an integrated & flexible approach for the treatment of mental health needs.01234 310044Find out more
Your Wellbeing Bedfordshire - Self-Isolating
Do you need something to do? Discover a wide range of support, activities, tips, and things you can do while self isolating or keeping a social distance.
If something is troubling you, call Samaritans free, 24 hours a day 365 days a year.116 123 Find out more
Information and Support for all mental health issues. Mind Infoline 0300 123 3393 Find out more
Help, information and support for all those affected by mental illness. Find out more
Cruse: Bereavement Counselling
We understand the confusion and distress that can surround people when a loved one dies. Access to clear, concise information is key to making a stressful time more bearable.
Bullying UK recognise that the best way to support families is to provide professional, non-judgemental support and advice in a way that all members of the family can freely access.
Family Planning Clinic
All forms of family planning advice as well as cap and coil fittings are offered.
At present these are carried out either during or at the end of surgery hours.
Please inform the receptionist when making an appointment for these services so that we can allocate you the necessary extra time.
Family Planning Association
They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK. Find out more
Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year. Get advice now
Sexual Health Help Line
The Family Planning Association Sexual health help line can give you confidential information and advice 0845 122 8690
For more information about Sexual Health topics including a contraception guide visit NHS Choices – Sexual Health
If you have a musculoskeletal issue such as joint, back or muscle pain, professional help and advice remains available from Circle Health.
Please use Circle’s free interactive portal PHIO to receive support from our expert physiotherapists and doctors, in the safety of your own home.
Get Support Now
Choose from an app, Quit Kit, email, SMS and face-to-face guidance. Sign up now
A charity which supports limbless veterans (amputees or paralysis). They give practical advice and personal service – a member will come out to see the veteran needing assistance. They provide guidance and help.
Telephone: 01480 469216
A psychological well being service for veterans & families; part of help for heroes. Hidden Wounds provides free and confidential support to Ex-Service Personnel, their families and the families of those still serving, who are living with anxiety, depression, stress, anger or who wish to change their drinking habits.
Telephone: 08082 020144
Burma Star Association
The Burma Star Association exists to relieve need, hardship or distress among men and women who served in HM and Allied Forces or the Nursing Services in the Burma Campaign of the 1939-45 war or are otherwise entitled to be holders of the Burma Star or Pacific Star with Burma Clasp and for their widows, widowers or dependants.
The Ripple Pond
Peer-led, self-help groups meet regularly with the main aim of providing a space to express feelings safely, in a non-judgemental environment, where everyone can be heard. The groups are here for parents, spouses, siblings – indeed any adult family member of a veteran or a UK serving personnel who feels they would like support.
Combat Stress is the UK’s leading veterans’ mental health charity. They treat a range of mental health conditions including PTSD, depression and anxiety. They also help with alcoholism.
Telephone: 08001 381619
SSAFA - Bedfordshire
SSAFA provides lifelong support to anyone who is currently serving or has ever served in the Royal Navy, British Army or Royal Air Force.
Telephone: 08005 003063
Help for Heroes - Big White Wall
Free to all UK serving personnel, veterans and their families, Big White Wall is a safe online community of people who are anxious, down or not coping who support and help each other by sharing what’s troubling them, guided by trained professionals.
Walking with the Wounded - Head Start
Walking With The Wounded supports a pathway for vulnerable veterans to re-integrate back into society and sustain their independence. At the heart of this journey is employment. It is like an IAPT service but for veterans, with virtually no waiting time – up to 12 sessions of face to face counselling.
At MoreLife, we’re passionate about supporting adults, children, young people and their families to lead healthier lives. We’ve been successfully delivering weight management programmes in local communities for over 20 years. Our referral form can be found via the website.
Telephone: 0808 208 2340
Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle. Find out more
Want to get more active
Get help and advice from NHS Choices including 10 Minute workouts, 12 week fitness plan, running & cycling for beginners and much more. Get help now
You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight. Find out more
Get started on the nhs 12 Week Weight Loss Plan
The plan is designed to help you lose weight and keep it off. Get started now
Am I a Healthy Weight
Calculation your BMI using this NHS Choices Tools
GP Services for Young People
A useful guide to accessing GP services for young people, aged 13 – 16 years old.
A free and anonymous online counselling and emotional wellbeing support service to every child or young person living in Luton, Bedfordshire and Milton Keynes.